Help & Support

Shopping Online with Holiday Treasures

Logging in:
You do not have to log in to be able to shop at Holiday Treasures. There are many benefits to creating an account - you will not have to reenter shipping and contact information in the future, you will have an online record of what you have ordered with us in the past, you can be included in special price groups when we have sale events just for our registered users. If you like, start by clicking the "Sign In" link in the upper left-hand corner to log in. If you are a new customer, you will be able to create a Login ID and Password. If you are concerned about privacy, see our Privacy and Security Information.

Browsing:
Browse merchandise by clicking the categories listed under "Browse Products" on the left-hand side of the screen.

Searching:
You can search for an item either by it's number or it's name. You can do a search for type of item - for example angels or bells.

Product Details:
When viewing a range of products, click the thumbnail image or product name to view a larger image, product description, and color choices when available.

Product Availability:
All orders are subject to availability. Typographical errors are subject to correction. Colors may vary from images shown. Our inventory is subject to change daily and we do our best to keep our website updated. If you would like to make sure an item is still in stock you may email us at:
ornaments@holidaytreasures.com or please call 1-888-236-5777.

Selecting Merchandise:
To select a product, specify desired quantity and any optional color or style choices (where indicated), then click the "Add To Basket" button. You may then continue shopping until you are ready to send us your final order

Shopping Basket:
To view or change the items you've designated for purchase, click the "Basket Contents" button at the top of the screen.

Checking Out:
When you are ready to submit your final order, click the "Checkout" button in the upper right-hand corner of the screen. You will then be prompted for shipping and billing information and given the opportunity to confirm the details of your order. If you are concerned about submitting credit card information online, see our Privacy and Security Information.

Order Confirmation:
After you submit your order, an online invoice will appear. You will also receive an email confirmation of your order shortly thereafter.

Order Tracking:
If you would like to view the status of your order later, enter the store, log in, and then click the "Account" button at the top of the screen. Scroll to the very bottom of the next page that appears, and click the button in the "Display Order History" box. You must have already created an account with us to be able to use this feature.

Shop now!


 
Contacting Us: Please do not hesitate to Contact Us with questions about our designs or using the website.
 
Safety: If you are concerned about the safety of shopping online, please view our Privacy and Security Information
 
Policies: View our Return and Shipping policies.
 

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